Track My Order

🧭 Track My Order

Stay informed about your order status and delivery progress with our real-time tracking system.

🔹 How It Works

1. Order Confirmation

After placing your order, you’ll receive a confirmation email containing:

• Your order number

• A list of items purchased

• Your shipping address

• The estimated processing time

2. Shipping Notification

Once your order has been shipped, you’ll get another email with:

• Your tracking number

• Shipping carrier details

• An estimated delivery date

• A direct tracking link

🚚 Order Status Guide

🔍 Tracking Your Package

Using Your Tracking Number

1. Find your tracking number in the shipping confirmation email.

2. Click the provided link or visit the carrier’s website.

3. Enter the number to view real-time delivery updates.

Our Shipping Partners

We collaborate with trusted carriers to ensure reliable and safe delivery:

• National couriers for domestic shipments

• International carriers for cross-border deliveries

• Express options available for urgent orders

📦 Delivery Information

Processing Time

• Standard orders: 1–2 business days

• Custom orders: 3–7 business days

• International orders: may require additional handling time

Shipping Time

• Domestic: 1–2 business days

• International: 1–3 business days (varies by destination)

• Express: 1–3 business days (where available)

Delivery Attempts

• Most carriers attempt delivery up to 3 times

• You may receive delivery notifications

• Undelivered packages may be held at a pickup location

❓ Need Help Tracking?

Didn’t Receive Your Tracking Info?

If you haven’t received a shipping confirmation:

• Check your spam/junk folder

• Verify your email address was entered correctly

• Contact us at [email protected] with your order number

Tracking Not Updating?

Contact us if:

• The tracking number isn’t working

• The package appears stuck in transit

• Delivery is delayed or unclear

🌍 International Shipping

Customs & Delays
International shipments may experience minor delays due to:

• Customs clearance

• Import duties or local taxes

• Processing by local postal services

Tracking Limitations

• Tracking may pause once the package enters the destination country

• Local postal carriers may resume tracking updates

• Contact us if tracking hasn’t updated for several days

✏️ Order Modifications

Before Shipping
Email [email protected] immediately with:

• Your order number

• The requested changes

Changes may not be possible once order processing begins.

After Shipping
Orders cannot be modified once shipped.
If needed, you can explore return or exchange options — see our Return Policy for full details.

📩 Contact Us

For assistance with tracking or order questions:
Email: [email protected]

💬 Frequently Asked Questions

Q: I haven’t received my tracking number. What should I do?
A: Check your spam folder first, then contact us with your order number.

Q: My tracking hasn’t updated in a few days. Is that normal?
A: Minor delays can happen, especially with international deliveries. Contact us if you’re concerned.

Q: Can I change my delivery address after shipping?
A: Unfortunately not. Please contact the shipping carrier directly to request an address change.

Q: My order says “Delivered” but I haven’t received it. What now?
A: Please check with neighbors or building management first. If still missing, contact us within 48 hours.

Tracking information is provided by our shipping partners. For the most accurate updates, always refer to the tracking number in your shipping confirmation email.